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User's Guide To Sounder At Heart

As you may have realized, there are a lot more readers interacting on our forums lately. That's no mistake. From this point a year ago, this site has seen traffic triple. In that time, we've added a lot features, many of which I imagine go unnoticed.

With these two things in mind -- and this being a slow weekend -- we felt it might be a good time to both go over some of the ground-rules here, as well as explain some of the site's features:

Star-divide

Getting to know the sidebar

There is lots of good stuff in our sidebar. Scroll down far enough and you'll find everything from results for every game (that includes MLS, U.S. Open Cup, CONCACAF Champions League, Reserve League and even academy games) to the Golden Boot standings.

We also have conference standings and the week's schedule of games and results, which we update after every gameday. Both of those are in the right sidebar. Farther down the sidebar is our Points Per Match standings, which we update once a week. That will give you a better indication of how well each team is playing while taking into account the differing number of games played. One last "standings" widget is our SBNation Power Rankings, which are updated every week, usually on Wednesday. There's even a weekly schedule for all the soccer matches around the Puget Sound.

Hopefully you're by now aware that Sounder at Heart has a podcast, as well. Near the bottom of the right sidebar, you'll find our complete library of episodes. In the left sidebar, you'll find links to the latest episode, a button that will allow you to subscribe via iTunes and the RSS feed. We've also made available our favorite "sound tweets" from @pain_machine, as well as our ads that run on CSRN. Links to other podcasts generated by various SBN contributors are also provided.

One of the more fun features you'll find in the sidebar is all of our various Twitter links. One of them is simply a feed of every Sounder at Heart contributor's Twitter account. (By the way, there are about seven Sounder at Heart Twitter account, most of which are pretty distinctly different.) Maybe my favorite Twitter feature is a feed of everything tagged #thoughtsfrommyyacht. At various times I'll swap that out for other Twitter memes, but that is the one that seems to have the most lifespan.

Among the other useful sidebar features are a "formations guide" that shows you how various formations are supposed to look, our weekly attendance update that shows this week's attendance as well as each team's average and the Sounder at Heart store (which is due for a thorough makeover).

None of this is to mention the other sidebar features that are more standard around SBN such as recent FanPosts, FanShots and most commented stories.

Using SBNation

If you're new to SB Nation, and from the look of it a fair number of you are, you'll want to know about some of the features that make SBN unique. The most obvious of those is the ability for you, the community member, to write your own stuff. This is a feature we call "FanPosts" and it's basically a simplified version of the tool our editors use to post stories. It works very similarly to any WordPress or Blogger posting tool and is pretty straightforward. Just write and post. If you're really good, we'll probably ask you to start posting on the front page regularly (that's how Dizzo, Malcontent and myself all started). FanPosts should be used anytime you have an original idea or if you want to link something but have a fair amount to say about it. Use FanShots when you are just providing a link to a story, photo or video. The best of these FanPosts/FanShots will be promoted to the main editorial section by editors, but other community members can push it up the list by recommending it.

Which brings us to our next subject "recommending." At the bottom of every story, FanPost, FanShot and even comment you'll see a button that says "recommend." It doesn't really do much to front-page stories, but it can be a fun interactive tool elsewhere. When a comment receives three recs, for instance, it turns green. When a FanPost or Fanshot receives three recs, it's moved to the top of the list. (As people use this tool more often, we may change those cutoffs to five.)

Sounder at Heart on Social Media

As I've already discussed, Sounder at Heart has a pretty strong Twitter presence. But you can help make it stronger by tweeting out our stories using the "Tweet" button. You can also help spread the word by hitting the "like" button and sending our stories to Facebook.

Our Facebook presence, by the way, is also growing a little. We like to use it whenever we organize meet-ups and are trying to get more social content on there. If you have suggestions for how we can improve the page, by all means let us know. As it is, we always appreciate it when people "like" us on Facebook because we are totally vain like that.

Community guidelines

Finally, I wanted to go over some of our rules, as the Manchester United match brought out a lot of strong emotions that resulted a in a couple bannings and a lot more warnings. Just to clear up any confusion, we do not intend for this site to become like so many other sites around the web that are filled with anger and frustration. We certainly respect your right to criticize the team, players, coaches and whoever else you want, but please keep it under control. Repeating yourself is one of our pet peeves and people who do nothing but bitch have a tendency to get little notes from the administrators here. 

Along those same lines, we will tolerate a lot of stuff, but will not tolerate name-calling or the questioning of allegiances. If you are a fan of a team, whether it's the Sounders, Manchester United or even the Canucks, you deserve to have that fandom taken at face value. It is not cool to express your disagreement with someone by questioning their sincerity.

What I think should probably go without saying is that this is not the place for political or religious discussions. Aside from a few examples, this generally has not been an issue. Let's keep it that way.

The general guideline here is to assume that you are talking to these people. If you would not say something to someone's face, don't assume it's appropriate to say it here. This site has gotten to where it is, amazingly enough, without having to be overly controlling of our community. I think most people feel welcomed here and that's the way we like it. Thank you for making this the best soccer community on the internet. Let's make it even better.

Comment 58 comments  |  5 recs  | 

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A timely post, thanks Jeremiah

If I may, a few things to add—

Please learn to use the “Reply” button. Doing so keeps conversations threaded, organized and relevant. Then people will be able to focus on what you are saying, rather than trying to figure out to what it was referring.

Another important thing to know is you can’t delete comments on SBN. Once your hit “Post”, it is out there forever. So sorry to sound like your mom, but, especially if you are commenting on a hot topic, take a few extra seconds to review what you’ve written to help avoid misunderstandings.

Most importantly I think, this site is about a game and it should be fun. Winning is certainly the goal, and while we will have different ideas on how to get that done, I always try to remember that we are all fans of the greatest team in the history of the world (Robert!).

You will hear us on Brougham, you will hear us on Occidental, you will hear us on King. We are all around you, there is no escape.

by 108Ultra on Jul 24, 2011 1:32 PM PDT reply actions   1 recs

A funny thing about the reply button

If you press it and are not signed in, then sign in and write your reply, your reply ends up not threaded. I think that’s the source of a lot of the reply failures.

by PeterJH on Jul 24, 2011 3:57 PM PDT via mobile up reply actions   1 recs

That's bitten me a few times

But chastened by the experience, I think I’ve finally got it under control.

by wmknickers on Jul 24, 2011 6:47 PM PDT up reply actions  

That's a helpful nugget

Thanks for pointing it out.

You will hear us on Brougham, you will hear us on Occidental, you will hear us on King. We are all around you, there is no escape.

by 108Ultra on Jul 24, 2011 9:37 PM PDT up reply actions  

On the topic of deleting comments.

What does it mean to “Hide” comments? It turns the comment and any replies gray. I’ve seen many gray threads, so I know they don’t hide from everyone. Does this just hide from users that aren’t logged in? How does it work?

Keep up the great work. Remember, this is the greatest site for the fans of the greatest team in the history of the world.

by Cornchops on Jul 24, 2011 7:05 PM PDT up reply actions  

hidden comments

Basically they hid them from anyone not currently in the thread. If you were to leave the thread and come back they wouldn’t be there. The problem with deleting comments is that it leaves all the replies whereas hiding them hides all the replies.

Editor/writer at Sounder at Heart, MLS editor SB Nation. Follow me on Twitter. You'll Never Yacht Alone.

by Jeremiah Oshan on Jul 24, 2011 9:25 PM PDT up reply actions  

I plan on writing this comment

reccing this post, making sure I’m following everyone on twitter, liking this story, checking out any new fan posts/shots, seeing if anyone properly replied to comments I’ve made recently, and possibly posting a fan post of my own.

Thanks for the great guide. I learned a few things from it.

by agtk on Jul 24, 2011 2:55 PM PDT reply actions  

Other helpful tips for newbies:

- Montero is not lazy. Prepare for a firestorm of data and examples proving he is not from all directions if you suggest this

- Friendlies do not matter. League play, CCL, and USOC games matter.

- Church of Fucito.

by chrisperry1983 on Jul 24, 2011 3:02 PM PDT reply actions   2 recs

People actually aren't required to agree with us on those topics

Some of the writers may not even.

But if you do disagree, you will be debated

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 3:14 PM PDT up reply actions  

There are questions concerning his off-ball runs

and people have dismissed that as saying he’s lazy

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 3:29 PM PDT up reply actions  

Here are the Guidelines exactly as written

By joining the blog you are part of a community. You will likely be judged by your words, so I suggest you choose them carefully. Try to keep the conversation PG-13. It is sports, so of course we understand that tempers flare, especially in game threads.

Some things are clearly out-of-bounds
- racism/sexism
- religious statements
- attacks on members of the community
- political statements
- attacks on members of groups for being members of said group

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 3:13 PM PDT reply actions  

Something's got to be on the bottom

And right now that’s the least relevant.

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 5:12 PM PDT up reply actions  

Oh, I agree.

There is just so much stuff I never noticed it before now.

by quacker27 on Jul 24, 2011 5:13 PM PDT up reply actions  

We like a data rich environment

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 5:20 PM PDT up reply actions  

We always show "11" frontpage posts

I think that’s the default, it may be 10.

Regardless, the size of the above fold and fanshots changes where the posts end.

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 25, 2011 12:44 PM PDT up reply actions  

you can change your settings to show more stories

For instance, mine is set to 15.

Editor/writer at Sounder at Heart, MLS editor SB Nation. Follow me on Twitter. You'll Never Yacht Alone.

by Jeremiah Oshan on Jul 25, 2011 1:37 PM PDT up reply actions  

We will of course take suggestions

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 5:20 PM PDT reply actions  

I am liking

the embedded MLS player that pops up on the side and shows me highlights I might not have gone out of my way for otherwise. It does not intrude upon my viewing habits, but is there if I notice it. As long as it does not automatically play sound, I like it.

by agtk on Jul 24, 2011 8:16 PM PDT up reply actions  

Oddly enough, that's actually an advert

and we forbid all auto-play sound for those

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 8:21 PM PDT up reply actions  

Thank you for that

I’m sure anyone in a shared office appreciates it!

You will hear us on Brougham, you will hear us on Occidental, you will hear us on King. We are all around you, there is no escape.

by 108Ultra on Jul 24, 2011 9:39 PM PDT up reply actions  

Agreed

I knew it was an ad, but I wasn’t sure what sort of control you guys had over having that there. If all ads were like that I don’t think we’d have seen the death of the pay-per-click model.

by agtk on Jul 24, 2011 10:43 PM PDT up reply actions  

suggestions on SBN software?

such as ability to subscribe to comments or threads
such as a 30s or 5m post edit capability
such as ability to adjust column widths (sooooo narrow!)
such as email notifications on thread/post responses

by bmvaughn on Jul 24, 2011 10:03 PM PDT up reply actions   1 recs

I can pass those on

btw – you can SBN to wide.

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 24, 2011 10:07 PM PDT up reply actions  

I'm still having major issues with mobile commenting

Getting to the mobile site from my phone (Win Phone 7, HTC HD7) is hit or miss. If I am on the mobile site, I get a 404 error if I try to login, view my profile, view my other blogs I follow, etc. I dunno if it’s a WP7 thing or what. I suspect it is since I’ve never heard of anybody else talk about it, and they are probably using iphone/android. Although that makes me wonder why I’d have 404 issues and nobody else would.

by chrisperry1983 on Jul 25, 2011 6:46 AM PDT up reply actions  

Can't get into a lot of detail

But I believe some of this will be addressed shortly.

Editor/writer at Sounder at Heart, MLS editor SB Nation. Follow me on Twitter. You'll Never Yacht Alone.

by Jeremiah Oshan on Jul 25, 2011 7:54 AM PDT up reply actions  

Cool

Not like I need to be surfing and commenting any more than I already do, but y’know

by chrisperry1983 on Jul 25, 2011 10:52 AM PDT up reply actions  

5m post edit capability would be great

I use “preview” before every post, but I’m still human.

by ABTsportsline on Jul 25, 2011 12:49 PM PDT up reply actions  

It will likely never happen

With live updating comments, an edit button becomes a pretty big problem.

by Brian Floyd on Jul 25, 2011 6:14 PM PDT up reply actions  

Hear, hear.

This was the first Sounders blog I ran across when I started following the team on their move to MLS, and it has consistently been the best source of Sounders info I’ve found. Keep up the great work! I am sure that it has played a large role in my burgeoning Sounders/soccer fandom.

by quacker27 on Jul 24, 2011 10:39 PM PDT up reply actions  

Probably the fifth place I visited

but only because I hadn’t heard of S@H prior. Having visited the other sources and seen the different content gives me perspective to appreciate what we have here that much more.

SSFC | What I do for fun: Sometimes-Interesting.com

by ABTsportsline on Jul 25, 2011 1:10 PM PDT up reply actions  

I take it

that the sidebar is the reason we no longer get primary articles re: how the SBN writers rank the various MLS squads?

Also, I can’t believe it took until now for me to look up the facebook page. So much more to read!

by magistermilitum on Jul 24, 2011 10:36 PM PDT reply actions  

No, that's more laziness, admittedly

We should probably start doing those posts again…

Editor/writer at Sounder at Heart, MLS editor SB Nation. Follow me on Twitter. You'll Never Yacht Alone.

by Jeremiah Oshan on Jul 25, 2011 7:54 AM PDT up reply actions   1 recs

Anything change in the last 4-5 days?

Both Stumptownfooty and sounderatheart have been making my computer crash this past week? Any new features added recently? it is a video card problem that would crash with certain games but it just started doing it with these SBnation web pages in the past week.

by lysander on Jul 25, 2011 5:46 AM PDT reply actions  

nothing new i'm aware of

Editor/writer at Sounder at Heart, MLS editor SB Nation. Follow me on Twitter. You'll Never Yacht Alone.

by Jeremiah Oshan on Jul 25, 2011 7:54 AM PDT up reply actions  

It's gotta be Stumptown Footy

Just stay away from it and no more crashes

by look4wrd on Jul 25, 2011 9:06 AM PDT up reply actions  

Blame Portscum.

never pass up an opportunity.

by joesz on Jul 25, 2011 2:32 PM PDT up reply actions  

Sounder at Heart Sounders FC schedule

The entire website is awesome. One of my favorite and most convenient features is the Sounders FC schedule with all MLS, CONCACAF, and US Open Cup matches listed with times and TV on the right-hand sidebar.

I’d love to see this feature added to a more prominent position, i.e. a tab up top. There are a lot of boxes/widgets on the right hand side of the page, and the schedule is about half-way down, so it is not the easiest to find and the schedule itself is fairly small with small font. It seems like this information should be front and center.

Just an idea – keep up the great work.

by Ben_P on Jul 25, 2011 7:54 AM PDT reply actions  

We also link a version of how to use SBN in our sidebar

Plenty of help on that scattered around. Use it all.

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 25, 2011 12:54 PM PDT up reply actions  

Please 'sticky' this post

Or somehow keep it up top and easily findable for new people? It would help tons.

by joesz on Jul 25, 2011 2:31 PM PDT reply actions  

Question -- email alerts?

Any way to get email alerts if someone replies to me? Or did I miss that?

by joesz on Jul 25, 2011 2:33 PM PDT reply actions  

Not at this time

I am not a Supporter | I am not a Fan | I am a Sounder
Sounder At Heart

by Dave Clark on Jul 25, 2011 3:00 PM PDT up reply actions  

I don't think I'd want email alerts

but some sort of “notifications” that would work similar to FB and just give me an icon when I log in and could take me to the relevant post, whichever SBN blog it is on. That would be awesome.

As a side note, the standings on the side also serve as links to all of the other SBN MLS blogs, but LA’s is formatted differently from the rest. “LA Galaxy” does not link to it, while all other team names link to the respective blogs (save CLB). Tiny minor annoyance that I’m guessing is due to LAC’s recent addition, but this is the place for suggestions, right? :)

by agtk on Jul 25, 2011 5:35 PM PDT up reply actions  

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