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An update on shipping of Sounder at Heart & Nos Audietis merch

You broke the system (system is one person who had to hire an extra to handle larger than anticipated volumes).

I have great news for almost all of you. Yesterday, a massive shipment went out. There are now about two dozen orders of shirts and scarves left to fulfill. I know it's been a long road from a preorder months ago to actually seeing your items. That wait is nearly done. So that's the good news.

I'm going to explain what happened.

  • Both scarf and shirt preorders were an opportunity to order before anything had been manufactured
  • Then we broke the shirt store because things were more popular than anticipated
  • So we extended the preorder
  • Then we ordered everything
  • Four weeks later the scarves shipped from England
  • Finally the scarves arrived at the shirt printer and our local distributor
  • They moved buildings while trying to ship more items than they've ever had to ship
  • They added one person to staff just for you
  • Things are getting into your hands
In fact by the end of today all orders should be out. It took a lot longer than SaH/NA/PinkPress ever wanted. I can keep telling you I'm sorry, but I know you wanted your shirts and scarves quickly.

If you didn't pay for shipping and didn't come to the release party I'll be at Temple Billiards on Friday night prior to the game. You can pick your items up there. I will also have some selection for sale if you didn't order ahead of time.

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